/ 01 — DOMAINS

Eight domains.
Run as one platform.

Coverage · 24×7
Geography · EU + UK
01
Compute & orchestration

Kubernetes platforms designed for the team that will run them, not the consultant who'll leave.

02
Networking & perimeter

Zero-trust networking, mTLS, egress control, WAF, DDoS posture. Real architecture, not appliances.

03
Identity & access

SSO, MFA, RBAC, service identity, just-in-time access. The control plane behind everything else.

04
Observability

Metrics, logs, traces, real SLOs, alert fatigue eliminated. You get pages that matter.

05
Storage & data

Object stores, block, snapshots, encryption-at-rest. Backups that are restored, not just taken.

06
Disaster recovery

Tested RTO/RPO targets. Game-days that surface the gaps before an outage does.

07
Endpoint & workplace

Managed devices, MDM, secure access for distributed teams. No agents you can't audit.

08
Compliance & audit

GDPR, NIS2 and audit-ready controls that exist in code, not in PDFs.

/ 02 — OPERATING MODEL

How we operate
what we build.

On-call · always paid
Runbooks · always written
// principles
infra : "defined in code, reviewed like code"
change : "gradual, reversible, observed"
slos : "set with the business, owned by us"
alerts : "actionable, tested, paged sparingly"
postmortem: "blameless, public, indexed"
access : "least-privilege, time-boxed, audited"
handover : "team can run it without us"

We run the infrastructure as if it were ours.

Most outages do not start with a fire. They start with a tired engineer, a vague runbook and an alert nobody quite trusts. We design that condition away — and we stay through the first three quiet weekends to prove we have.

/ 03 — SERVICE LEVELS

What we sign for.
In writing.

Tier 1 estates
Negotiable, of course
Surface
Target
Measurement
Cadence
Platform availability
99.95%
External synthetic + status page
Monthly
Critical workload availability
99.9%
Application-level health
Monthly
Severity-1 response time
≤ 15 min
PagerDuty incident
Per incident
Backup restoration drill
≤ 4 h RTO
Quarterly game-day
Quarterly
Patch coverage (critical CVEs)
≤ 72 h
SCAP scan
Weekly
Postmortem publication
5 business days
Internal wiki
Per incident
IT infrastructure · our SLA commitments
99.95%
platform availability target
≤ 15min
Sev-1 response commitment
≤ 4h
backup RTO target
8wks
post-handover warranty
Audits · 2-week slot available

Bring us
the estate
you've been
quietly
worried about.

A two-week infrastructure audit. Two senior engineers. We will tell you what is keeping you up at 3am — and what we'd do about it.

Request an audit